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« OLYMPUS Studio-2(Viewer-2) Berry Good | Main | PCの修復、完全復元! »

2011.09.19

Windows 7 Professionalのバックアップ

昨日はひどい目にあってしまった。ソースネクストのメールで、クィックイメージというバックアップソフトと、1TBの
外つけHDDのセットで9,980円に引かれて買ってしまった。

16日の午後宅配で着いたので、早速インストールしたが、どうもPCの起動がおかしくなってしまった。
そして、最終的には起動できなくなってしまったのである。起動しなくなった時はブート機能があるとあったが、全く機能せず、エプソンに修理に出すことにしたのである。

エプソンの女性サポーターの方が、すべての接続してあるものを取り外して、本体が冷えたころ、今度は、電源、モニター、キーボード、マウスの 4ツだけ接続して、電源を入れ、デリートキーをとんとんと連続的に叩く(押す)と
いう操作を指示されたが、BIOSの画面を出すためと思ったが、何の反応もなかったので、修理の依頼をしたのであった。

その後、再度電源を入れたら、「スタートアップ修復」が起動したので、実行したところ起動するようになった。
一旦電源をきり、すべての周辺機器を接続電源を入れたところ、また「スタートアップ修復」が起動したので、実行した。

この動作を数回実行したところ、最後に「自動実行修復不可」のメッセージが出て、最近入れたソフトをを削除して再起動しなさいと出たので、ソースネクストで買ったクイックイメージをアンインストールを実行したが、うまくいかず、復元を(14日)に設定して実行した。

これでも、まだ不具合があるので、BIOSをデフォルトに戻し、ようやく修復に成功したのであった。

昨日はエプソンのカスタマーに2回も修理のキャンセルと、再依頼をしたので、ちょっとキャンセルの電話をかけにく
かった、今朝また修理のキャンセルをお願いしたのであった。電話応対の女性サポーターさんは気持ちよく応諾して下さったのでよかった。

これが、ソフトの相性というものなのだろうか?・・・・・・・

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